A "Pending Review" means that our compliance team are reviewing your message send.

This is normal for a new account, or when a message send is much larger than usual. This check is to ensure SPAM compliance and check for general formatting quality.

Target times for quality control are 10 minutes from sending, however during busy periods can take as long as 30 minutes. If you want to guarantee a specific delivery time, schedule your campaign well in advance of the expected delivery time.

If you need a campaign verified for send urgently, contact our support 24/7 support team and they will help you out.

Verification requirements are relaxed the more compliant campaigns that are sent.