Complete guide to setting up Email SMS

For many people working out of their email, using it to send and receive text messages is also a real time saver. Some computer systems that send out automated emails can use the same system to automate text messages using this service.

Our email system is very powerful with many features that can be setup so that Email SMS can work for your situation.

For the quick guide to using Email SMS to send messages, see: How to send messages using email - Email SMS

To send an SMS from your email account, the address must be authorised on your account.

Go to the EMAIL SMS section and then click on the NEW EMAIL button

Email SMS Options

Number Format

If you are supplying recipient numbers in local format you must choose the country. If you choose International you will also need to supply the international code. You will be only able to select local formatting for the country of your account. If you wish to format numbers for multiple countries, please use the full code.

For list of international destinations and dialling codes see: Global Delivery List

Message Limit

Emails can be long and you don't want to end up sending a lot of superfluous information, therefore you can set a MESSAGE LIMIT on the number of characters that can be sent. This is a good protection from sending email information that you do not wish to send. 

EMAIL SIGNATURES: These are trimmed automatically if they are standardised. Also if there are more than three line breaks, the information is trimmed there as well.

Sender ID

Any available approved Sender ID will be available here. Keeping in mind if you use a Custom Alphanumeric Sender ID, replies to the message will not be returned.

For more information on Virtual Numbers to receive replies see: How to process replies and opt-outs using a Dedicated Virtual Number or Short Code

Notifications

Notifications are emails that are sent to you when certain things happen such as failed deliveries. You can choose several options.

Conversation History

You can set your CONVERSATION HISTORY to display the message threads by selecting YES or you can select NO so that nothing but the reply itself appears in the email.

The conversation will be displayed with each new message added as each response is made.

Display From Name

You can set whether to display the recipients name or number for DISPLAY FROM NAME field

Example: Displaying recipients by name:

Example: Displaying recipient by number:

Message Content

You can set whether you would like the EMAIL SUBJECT or EMAIL BODY to be the message content.

Note: Some email clients have a maximum subject size, below the 4 SMS character limit. E.g. Office 365 has a 255 character limit.

Once all the setting have been selected, click ACTIVATE to verify the email address for sending.

Do remove access for the email address from sending text messages, you can click Delete in the verified senders list.