The Kudosity Shopify integration allows for the high performance sending of SMS broadcast campaigns directly from your Shopify account.

Benefits

• Send high volume campaigns quickly to facilitate short burst style campaigns to a large audience.
• Synchronise customer segments to Kudosity lists.
• Process opt-outs from Kudosity broadcasts back to Shopify customer records.
• Add tracking links for direct products.
• Watch delivery reporting and purchase attribution happen in real time.

 

Installation

To install visit the Shopify App store page and click the Open button then click Install to approve and add the app to your shop.
https://apps.shopify.com/kudosity-sms-mms-marketing

Connect to your Kudosity Account

Once the app is installed you will need to connect to your Kudosity account using your API key and Secret found on the Account Settings page of your Kudosity account.

Once connected complete the setup by doing the following.

Click Register Webhooks Button

Connecting webhooks allows Kudosity to send Shopify data such as delivery, reply, opt-out and attribution data. Click the Register Webhooks button to complete the connection.

 

Save Default Sender ID

The sender ID is the number or name that your messages get sent from. Select and save your preferred sender to have it preselected when sending campaigns.

Send a Test Message

To confirm your connection is working, enter your mobile number and click Send Test SMS, this will also get your pricing data so that we can give estimates on the cost of sending an SMS broadcast.

Syncing Lists

Before you send an SMS broadcast you need to sync a list. We need to do this because the power behind the Kudosity platform is how fast and reliably it can deliver messages. To facilitate this the broadcast has to happen on the Kudosity platform, so contacts need to be synced over. This way if we are sending to 100,000 contacts for example, we don't need to make 100,000 connections to Shopify, it just happens immediately in one go. To sync your first list click the Lists nav item.

You can then select the Customer segment you wish to sync and that will take you to a field mapping screen. Here you can choose the data you wish to sync, we also have some great convenience features such as custom field template sets that you can save.

To start the sync, click Start Sync Operation.

From here you will see the sync process execute and complete, the sync is very high performance, you will be able to very quickly sync even very large customer lists.

Once completed, you will now have access to this list in the campaigns section of your app. This will allow you the ability to send a broadcast to that list.

 
Set up your message, we have great features such as templates, link tracking and scheduling. Track links to specific products to facilitate conversion attribution. Conversion attribution is matched by customer email, anonymous purchases cannot be reported at this stage.

Once you are happy with your message, click send campaign which will bring up a confirmation window with all the details including predicted cost. Final cost can vary depending on variables, UTF8 character use etc. 

If you wish to test particular message campaigns, we suggest creating a test Customer Segment to send to that contains trusted recipients.

Click Send to start delivering.

You will see the live report showing all of your data in real time, including purchase attribution.

For further support or assistance, please get in touch.