Use [unsub-reply-link] variable in messages to allow users to opt-out and reply.

When composing your SMS send using an Alphanumeric Custom Sender ID, a default [unsub-reply-link] variable will be automatically added to your message. This variable will add a unique link for your recipient that will allow them to reply and opt-out from a mobile page.

The link when delivered to your recipient will be delivered as:

UnsubRep.ly/XXXXXXX

Once the recipient taps on the link within your message they will be taken to a secure mobile page where they can action their request.

Recipients can either tap on the UNSUBSCRIBE button or enter text in the text box and tap on the REPLY button.

Viewing your replies

Replies can be viewed in activity screen outbox and inbox, in your SMS send report and can also be forwarded to an email address.

Outbox 

Inbox

SMS Send Report

Forward to Email

Replies will be forwarded to your nominated email account when you have enabled Forward to Email option in your REPLY OPTIONS:

* NB: If you are on a Reseller or Parent/Child Account structure, then this may be unavailable to you. An alternative option is to lease a dedicated number and advise recipients to text STOP to this number.