Recently Released - 12th December 2023 - Add multiple operators to Conversr transition emails

Title

Recently Released - 12th December 2023 - Add multiple operators to Conversr transition emails

URL Name

Recently-Released-12th-December-2023

Answer

Transmit

New Features

With this release we’ve added verification for MMS campaigns. Campaign verification is required when the total number of MMS campaign recipients, API sends and SMS campaign recipients exceed the Daily Limit.

Conversr

New Features

You can now add multiple operators to transition emails. Conversations can be configured to send to the most appropriate person or team in your organisation, allowing you to better triage conversations. We’ve also improved our Quick Response Options to better escalate cases.

E.g. Support teams can use the new Quick Response Options to forward an operator transition email to Customer Retention if a contact queries a new product or signals cancellation.

Recently Released - 12th December 2023 - Add multiple operators to Conversr transition emails

Transmit

New Features

Conversr

New Features

Get in touch with us

Submit a ticket

Release Notes

Platform Status

Recently Released - 12th December 2023 - Add multiple operators to Conversr transition emails

Information

Transmit

New Features

Conversr

New Features

Get in touch with us

Submit a ticket

Release Notes

Platform Status