Transmit

Enhancements

• To improve our security, TLS 1.0 and 1.1 will no longer be supported as these have been deprecated in RFC 8996 . We’ll also be discontinuing support for API connections via HTTP. Customers using these API connections will be contacted soon with the next steps.

Fixes

• We’ve updated our contact upload page to fix a definition of inferred consent, as the definition has recently changed or been reinterpreted.

Conversr

New Features

AI Suggested Replies

Handling replies from large conversational campaigns can be challenging. This new feature reduces the overhead of writing, editing and reviewing personalised responses by leveraging AI to write Quick Response Options. These options can be reviewed and edited by operators to ensure they are personalised, factual and on-brand.

Enhancements

We’ve removed several redundant features to improve the Conversr UX. These include:
 

1. Removal of tone from touchpoints, as this was always defaulted to one value. The correct structure of template_messages is now as follows, with template_text provided as a string rather than an object:

"template_messages": [
    {
        "template_text": "Your message copy goes here.😊"
    }
]

2. Removal of type from action objects as this has been replaced by operations. Type is still required for operation objects

"actions": [
  {
      "name": "set_result",
      "operations": [
          {
            "name": "Opt Out",
            "type": "append_result"
          }
      ]
  }
]

3. Removal of expected_NLP_properties from the root of the Touchpoint Type JSON schema and from Touchpoint reporting as this feature was not being used and was superseded by node actions.